Privacy Policy
Last Updated: 15-02-2026
Introduction
The Resolution Law Group (“TRLG”, “we”, “our”, or “us”) respects the privacy of every individual who visits our website at theresolutionlawgroup.com (the “Website”). This Privacy Policy explains how we collect, use, store, disclose, and protect your personal data in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (“DPDP Act”) along with its applicable rules, as they come into force.
By accessing or using our Website, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please refrain from using the Website.
Personal Data We Collect
We may collect the following categories of personal data when you interact with our Website:
• Information you provide directly: Your name, e-mail address, telephone number, and any other details you voluntarily share through our contact forms, enquiry submissions, or direct correspondence.
• Professional information: Organisation name, designation, and nature of legal enquiry, where voluntarily provided.
• Technical and usage data: IP address, browser type and version, operating system, device identifiers, pages visited, time spent on pages, referring URLs, and other diagnostic data collected automatically through cookies and similar technologies.
• Cookies and tracking technologies: We may use cookies, web beacons, and similar technologies to enhance your browsing experience, analyse website traffic, and understand usage patterns. You may control cookie preferences through your browser settings.
Purpose of Data Collection
We process your personal data for the following purposes:
• To respond to your enquiries and provide information about our services.
• To communicate with you regarding potential or existing matters.
• To improve and optimise our Website and user experience.
• To comply with applicable legal and regulatory obligations.
• To protect and defend our legal rights and interests.
• To send updates, newsletters, or informational materials, where you have provided your consent.
Lawful Basis for Processing
Under the DPDP Act, we process your personal data based on one or more of the following lawful grounds: your explicit and informed consent; the performance of any function under law or in compliance with a court order; or to respond to a medical emergency involving a threat to the life or health of the Data Principal or any other individual. Where consent is the basis for processing, you have the right to withdraw such consent at any time by contacting us at the details provided below.
Sharing and Disclosure of Personal Data
We do not sell, rent, or trade your personal data to third parties. We may share your data in the following limited circumstances:
• With service providers and technology partners who assist us in operating the Website and delivering our services, subject to appropriate confidentiality obligations.
• Where required by law, regulation, legal process, or enforceable governmental request.
• To protect the rights, property, or safety of The Resolution Law Group, our users, or the public.
• With your express consent for any other specific purpose.
Data Retention
We retain your personal data only for as long as it is necessary to fulfil the purposes for which it was collected, or as required under applicable law. Once the purpose has been served and no legal obligation mandates further retention, your personal data shall be securely deleted or anonymised.
Data Security
We implement reasonable security practices and procedures, including encryption, access controls, and secure storage mechanisms, to protect your personal data against unauthorised access, alteration, disclosure, or destruction, in accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the security requirements under the DPDP Act. However, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
Your Rights as a Data Principal
Under the DPDP Act, you have the following rights with respect to your personal data:
• Right to Access: You have the right to obtain a summary of your personal data being processed by us and the processing activities undertaken.
• Right to Correction and Erasure: You have the right to request the correction of inaccurate or misleading personal data, the completion of incomplete data, and the erasure of personal data that is no longer necessary for the purpose for which it was collected.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw such consent at any time. Withdrawal of consent shall not affect the lawfulness of processing carried out prior to such withdrawal.
• Right to Grievance Redressal: You have the right to have your grievances addressed in a timely manner. You may contact our designated grievance officer at the details provided below.
• Right to Nominate: You have the right to nominate any other individual who shall, in the event of your death or incapacity, exercise your rights.
Children’s Privacy
Our Website is not directed at individuals under the age of 18 years. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child without verifiable parental consent, we shall take immediate steps to delete such data.
Cross-Border Data Transfers
Your personal data may be stored and processed on servers located outside India by our hosting or technology service providers. Any such transfer shall be carried out in compliance with the provisions of the DPDP Act and applicable rules regarding cross-border data transfers, including any restrictions notified by the Central Government from time to time.
Third-Party Links
Our Website may contain links to third-party websites or services. This Privacy Policy does not apply to such external sites, and we are not responsible for the privacy practices of any third party. We encourage you to review the privacy policies of any external websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically. Your continued use of the Website after any modifications constitutes your acceptance of the revised policy.
Grievance Officer
In accordance with the Information Technology Act, 2000 and the DPDP Act, the name and contact details of the Grievance Officer are as follows:
Name: [Name of Grievance Officer]Designation: [Designation]E-mail: [E-mail address]Address: [Registered office address]The Grievance Officer shall address your concerns and respond within 30 days from the date of receipt of the grievance.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
The Resolution Law Group
Website: theresolutionlawgroup.com
